Deka GPU: Ticket
Ticket is one of the menus in the Deka GPU Portal Service for creating tickets that can be used to report problems and request information. To go to the Ticket page on the Deka GPU Portal Service, select the Ticket menu.
On the Ticket page there are several features including the following:
Tombol Create Ticket, used to create a new ticket that will be accepted by the Deka GPU Portal Services system.
Select Project, used to select the project related to the ticket to be created, making it easier for the Cloudeka Team to identify reported problems.
Select Request Type, used to determine the type of request to report to the Cloudeka Team. Currently the types available are Information Request and Problem Report.
Select Status, used for the current status of tickets that customers have created to Deka GPU Portal Services.
Tabel Ticket, displays a list of tickets that have been created. The following is an explanation of the table of available tickets.
| Description | |
|---|---|
Ticket Number | Displays the unique number assigned to each ticket a customer creates to Deka GPU Portal Services. |
Subject | Displays the title of the request that the customer reported to the Deka GPU Portal Service. |
Project | Displays the name of the project associated with the ticket created to the Deka GPU Portal Service. |
Request Type | Displays the type of request reported to the Deka GPU Portal Service. Currently there are two types of tickets, namely, Information Request and Problem Report. |
Site | Displays the location associated with the ticket. |
Created Date | Displays the current time ticket created to the Deka GPU Portal Service. |
Status | Displays the current state of customer-generated tickets to Deka GPU Portal Services. |
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