Cloudeka
  • Service Portal Cloudeka
  • Starter Guide Deka Flexi
  • Introduction
    • Sign Up
    • Sign In
    • Sign Out
    • Forgot Password
    • Project
      • Create a New Project
      • List Service
      • Delete Project
    • Profile Setting
    • Organization
      • Manage Role Organization
      • Setting Organization
    • Check Audit Log
    • Broadcast
    • Voucher
      • Voucher Trial
      • Voucher Credit
      • Voucher Discount
  • Deka Flexi
    • Deka Flexi: Instance
      • Introduction
      • Machine Type
      • Operating Systems
      • Server Group
        • Create Server Group
        • Detail Server Group
        • Delete Server Group
      • Create a VM Instance
      • Details Instance
        • Deka Agent
        • Power On Instance
        • Power Off Instance
        • Reboot Instance
        • Resize Instance
        • Resize Root Disk
        • Attach Interface
        • Detach Interface
      • Connect to VM Instance
        • Connect to VM Instance via Cloudeka Portal
        • Connect to Windows VM Instance via RDP (Remote Desktop)
        • Connect to Linux VM Instance via SSH
        • Connect to Linux VM Instance via SSH Key
      • Create SSH Keys
      • Delete VM Instance
    • Deka Volume: Storage
      • Creating & Attaching a Storage or Disk
      • Formatting a Disk
        • Formatting & mounting a disk on Windows
        • Formating & mounting a disk on Linux
      • Increase Storage
      • Delete Storage
    • Deka Volume: Images
      • Snapshot
        • Take a Snapshot for Instance
        • Restore a snapshot for Instance
        • Delete a snapshot for Instance
        • Take a snapshot for Storage
        • Delete a snapshot for Storage
      • Backups
      • Custom Image
    • Deka Flexi: Network
      • VPC Network
        • Create VPC Network
        • Edit VPC Network
        • Add/EditPort
        • Delete Port
        • Add/Edit Subnet
        • Delete Subnet
        • Delete VPC Network
      • Floating IP
        • Assign Floating IP
        • Unassign Floating IP
        • Reassign Floating IP
        • Delete Floating IP
    • Deka Flexi: Security
      • Security Firewall Rule
      • Edit Security Firewall Rule
      • Delete Security Firewall Rule
    • Deka SLB
      • Create Load Balancer
      • Configuration Deka SLB
      • Delete Load Balancer
      • Example Use Case
    • Deka VPN
      • Create VPN
      • OpenVPN Configuration
        • Create OpenVPN
        • Add OpenVPN User
        • Edit OpenVPN User Configuration
        • Download OpenVPN
        • Install OpenVPN on Windows
        • Install OpenVPN on MacOS
        • Connection with OpenVPN
        • Delete OpenVPN User
        • Delete OpenVPN
      • IPsec Configuration
        • Create IPsec
        • Connect IPsec
        • View Pre Shared Key
        • Disconnect IPsec
        • Delete IPsec
      • Remote Instance using Putty
      • Delete VPN
    • NAT Gateway
      • Create NAT Gateway
      • Configuration NAT Gateway
        • Add Floating IP
        • Delete Floating IP
        • Add Static Route
        • Delete Static Route
        • Add NAT
        • Delete NAT
      • Remote Instance
        • Create VPC Expert
        • Create Instance
        • Floating IP Configuration
        • Virtual Machine Access Internet
        • Remote Virtual Machine using Computer Terminal
      • Remote Putty
        • Create VPC
        • Configuration Interface
        • Configuration NAT Gateway
        • Configuration Firewall
        • Remote Instance using Putty
      • Delete NAT Gateway
    • Deka Agent
      • Install Deka Agent on Linux
      • Detail Deka Agent
        • Quick CPU / Mem / Disk
        • Basic CPU/ Mem/ NET/ Disk
        • Memory Meminfo
        • Memory Vmstat
        • System Timesync
        • System Processes
        • System Misc
        • Hardware Misc
        • Systemd
        • Storage Disk
        • Storage Filesystem
        • Network Traffic
        • Network Sockstat
        • Network Netstat
        • Node Exporter
      • Export to PDF
      • Monitoring Deka Agent
    • Deka GLB
      • Create Deka GLB
      • Configuration Deka GLB
      • Delete Deka GLB
      • Example Use Case
  • Deka Prime
    • Introduction
    • NSX-T & NSX-V
    • Delete Project
    • Menu Instance
      • Create New Instance
      • Access Console Instance
      • Power On Instance
      • Power Off Instance
      • Detail Instance
      • Configuration NICs
      • Configuration Guest OS
    • Menu Network
      • Create Routed Network
      • Create Isolated Network
      • Edit Network
      • Delete Network
    • Menu Security
      • Firewall
      • NAT
      • Routing
      • IP Set
    • Menu Catalog
    • Configuration Deka Flexi
  • Storage
    • Deka Box
      • Create Deka Box
      • Overview Deka Box
      • Resize Deka Box
      • Managing Deka Box Access Key
      • Access Deka Box using S3 Browser
      • Upload files and folders in S3
      • Enable versioning in S3
      • Create Static Web in S3
      • Delete Deka Box
      • Bucket and Group Access Policies
        • Specify permissions
        • Edit S3 Bucket Policies
    • Deka NFS
      • Create Deka NFS
      • Detail Deka NFS
      • Mount Deka NFS in Instance
      • Unmount Deka NFS in Instance
      • Delete Deka NFS
  • Network
    • Deka CDN
      • Create CDN
      • Location Configuration CDN
      • Configuration CDN via Editor
      • Deploy CDN
      • Renewal SSL
      • Delete CDN
    • Deka DNS
      • Create DNS
      • Setting DNS Management
      • Delete DNS
  • Platform
    • Deka Dbaas
      • Create Data Store
      • Data Store Detail
      • Delete Data Store
      • Database Access Using Other Apps
    • Deka Rock
      • Create Deka ROCK
      • Detail Deka ROCK
      • Machine Set
      • Security Group
      • Maintenance Windows
      • Open Console with Openshift
      • Installing CLI (oc) on Computer
      • Destroy Cluster Deka ROCK
    • Deka Harbor
      • Create Deka Harbor
      • Detail Deka Harbor
      • Configuration Worker
      • Configuration Load Balancer
      • Configuration Inbound Rule
      • Kubernetes Dashboard
      • Delete Deka Harbor
  • Security
    • Deka AST
      • Create Project
      • Scan Project
      • Change Setting Project
      • SAST
      • SAST Issue
      • SAST: Measure Code
      • SAST: Custom Rule
      • SAST: Security Detector
      • SCA
      • Secret Key
      • Repo Missconfiguration
      • Scan Validation AppSec
      • Dynamic Security
      • Integration
      • Report
      • Delete Project
    • Deka SSL
      • Create Deka SSL
      • Download Key SSL
      • Renewal SSL
      • Import SSL
      • Delete SSL
  • CI/CD
    • Deka Registry
      • Create Deka Registry
      • Summary
      • Repositories
      • Logs
      • Labels
      • Tag
      • Member
      • Push
      • Resize
      • Delete Deka Registry
  • Software
    • Deka POP
  • Monitoring
    • Alerting
      • Create Alert
      • Edit Alert
      • Delete Alert
      • Alerting Tes Implementation
    • Deka Agent
  • Support
    • Support Ticketing
      • Create Ticket
      • Ticket Details
    • Deka Manage Service
      • Bought a Manage Service Package
      • Downgrage/Upgrade Package
      • Unsubscribe Package
  • Billing
    • Check Billing
    • Balance
      • Billing Payment type Postpaid Project
      • Billing Payment type Prepaid Project
  • Miscellaneous
    • NTP Server
    • How to Sync Local and Remote Directories with Rsync
  • Deka GPU
  • Software as a Service
    • Deka Drive
      • Log In
      • Log Out
      • File Configuration
      • File Controls
      • Activity Menu
      • Personal Setting
      • Connect to Deka Drive via Dekstop
      • Connect to Deka Drive via Mobile
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On this page
  1. Support
  2. Support Ticketing

Create Ticket

PreviousSupport TicketingNextTicket Details

Following are the steps for creating a ticket on the Cloudeka Portal Service.

  • Go to the Ticket page.

Project List Page

  • Then click the Create Ticket button.

  • Fill in Create Ticket form and Ticket Details then click Submit.

  • The newly created ticket will appear on the ticket page

Ticket Page
Create Ticket - Preview Page (a)
Create Ticket - Preview Page (b)
Create Ticket - Preview Page (b)
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