# Create Ticket

Following are the steps for creating a ticket on the Cloudeka Portal Service.

* Go to the **Ticket** page.

<figure><img src="https://putri.box.cloudeka.id/cloudeka-assets/static/images/15supportticket/15.1%20list%20ticket.PNG" alt=""><figcaption><p>Project List Page</p></figcaption></figure>

* Then click the **Create Ticket** button.

<figure><img src="https://putri.box.cloudeka.id/cloudeka-assets/static/images/15supportticket/15.2%20createticket.PNG" alt=""><figcaption><p>Ticket Page</p></figcaption></figure>

* Fill in **Create Ticket** form and **Ticket Details** then click **Submit**.

<figure><img src="https://putri.box.cloudeka.id/cloudeka-assets/static/images/15supportticket/15.3%20createA.PNG" alt=""><figcaption><p>Create Ticket - Preview Page (a)</p></figcaption></figure>

<figure><img src="https://putri.box.cloudeka.id/cloudeka-assets/static/images/15supportticket/15.4%20createb.PNG" alt=""><figcaption><p>Create Ticket - Preview Page (b)</p></figcaption></figure>

* The newly created ticket will appear on the ticket page

<figure><img src="https://putri.box.cloudeka.id/cloudeka-assets/static/images/15supportticket/15.5%20listtikect.png" alt=""><figcaption><p>Create Ticket - Preview Page (b)</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cloudeka.id/support/support-ticketing/create-ticket.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.