Chapter I Cloudeka Service Portal

Cloudeka is a Cloud Computing platform that provides various cloud services including computing, storage, networking, and more. Cloudeka is supported by self-service through the dashboard service portal with features to configure, create projects, check billing, view and create rules in the organization. users can choose carefully from these services to develop new applications, or run existing applications on Cloudeka.

1.1 Sign Up

To be able to access the Services Portal Cloudeka you must first have an account. It only takes one time Sign Up in the following way, access on your browser, then the Sign In Now! page will open.

• Then click the Sign Up button.

Image 1.1 Sign In Now Page

After that you will be asked to fill in the fields below:

Table 1.1 Table Sign Up

Column	Description
Fullname	Customer’s full name
Email	Which will be used when you Sign In, the email currently only supports corporate email
Password	Consist of a minimum of 8 characters using a combination of uppercase, lowercase, numbers & symbols. It is made for the security of customer data. If the password created does not match the existing provisions, a warning will appear, for example: must include the symbol
Phone Number	Customer’s phone number
NPWP Number	Customer’s Taxpayer Identification Number
Upload NPWP	Upload Image of Customer’s Taxpayer Identification Number
Upload KTP	Upload Image of Customer’s Identity

Image 1.2 Form Sign Up

• Click Check Box Term of Services and click the Sign Up button. then a pop up will appear Congratulations Your account has been successfully created!. Please check your email for your account verification

Image 1.3 Email Check Command

• For email verification, you can click the Verify Your Email Address button and then follow the next steps. However, if the Verify Your Email Address button cannot be used, then you can use the provided link, by clicking the link or copying it to your browser.

Image 1.4 Email Verification

• If it is finished, a pop up will appear Verification Successfull! You have successfully email verification. now you can login to Lintasarta

Image 1.5 Verification Has Been Successful

Now you have an account in Services Portal Cloudeka. For further, if you want to access Service Portal Cloudeka you can Sign In.

1.2 Sign In

If you already have an account on the Service Portal Cloudeka, then all you need to do is access Cloudeka on your browser, it will open the Sign In Now! page. To Sign In, fill in the Email Address and Password fields that you registered earlier, then click the Sign In button

Image 1.6 Sign In Now Page

For new users, you will be asked to fill in the Create Organization form, namely:

Table 1.2 Form Create Organization

Column	Description
Name of Organization	Your Organization name
Details	Details or description of your Organization
Address	The address of your Organization
Phone Number	Phone number of your Organization

You must be fill the fields, after all the fields are filled, click the Create button.

Image 1.7 Form Create Organization

• After creating Organization, new customers will be asked to create a new project by filling out the Create New Project form, namely:

Table 1.3 Form Create New Project

Column	Description
Project Name	The name of your project
Description Project	Description of your project

You must be fill the fields, after the fields are filled, then click the Create Project button. This Project is the basis for using all Cloudeka services.

Image 1.8 Form Create New Project

• If Sign In has been successful, the Service Portal Cloudeka will display project list information such as project name, project ID and a brief description of the project

Image 1.9 Project List

1.2.1 Failed Sign In

If you already have an account on the Cloudeka Portal Service and fail to sign in because your Email Address or Password does not match the three (3) attempts to sign in, you still fail, a message will appear.

Image 1.10 Sign In Failed

• You can try to log in after waiting 30 minutes and it still fails Sign In, you can reset your password. All you have to do is click the Reset Password button.

Image 1.11 Your Account Has Been Locked Page

• Enter Email Address that you have registered on the Cloudeka Portal Service.

Image 1.12 Forgot Password Page

• Check the inbox on your Email. Click the Reset Password button if the reset button doesn’t work, you can copy the URL link and paste it into a search in your browser.

Image 1.13 Email Page

• Enter a new Password then click the Create Password button then you will be directed to the Sign In page.

Image 1.14 Create new password page

1.3 Sign Out

When you have finished using the Service Portal Cloudeka, you can exit the application by:

• Click the customer’s name on the top right

Image 1.15 Customer Name

• Select the Logout button

Image 1.16 Logout Button

• After that, you will return to the Sign in page

Image 1.17 Sign In Page

1.4 Forgot Password

If you forget the Password used when you will Sign In in the Service Portal Cloudeka. You can use the Forgot Password button to recover the password, customers can do the following ways:

• Click Forgot Password button.

Image 1.18 Form Sign In

• Fill in the email field, then click the Submit button.

Image 1.19 Form Forgot Password

• Then a pop up will appear “Request Success, Please check your email to change your password”

Image 1.20 Check Email Command

• To change the password, click the Reset Password button that the Cloudeka application sent to your email. However, if the Reset Password button cannot be used, then you can use the link provided.

Image 1.21 Verification

• You will be asked to fill in the form Create New Password. fill the fields, namely:

Table 1.4 Form Create New Password

Column	Description
New Password	Type your new password, the password cannot be the same as before, consist of a minimum of 8 characters using a combination of uppercase, lowercase, numbers & symbols. It is made for the security of customer data. If the password created does not match the existing provisions, a warning will appear, for example: must include the symbol
Confirm New Password	Re-type your new password

• Then click the Create Password button.

Image 1.22 Form Create Password

• If the process of changing password is successful, you can Sign In by using a new Password.

1.5 Project

The Project menu is the basis for creating, activating, and using all services in the Cloudeka application.

1.5.1 Create a New Project

On this page, you can create a new project that will be registered in the Cloudeka application. Customers can create more than one project.

• Click the New Project menu.

Image 1.23 Project List

• Fill the fields in the Add New Project window, namely:

Table 1.5 Form Add New Project

Column	Description
Project Name	The name of your project
Description Project	Description of your project

You must be fill the fields, then click the Create button.

Image 1.24 Form Add New Project

• If the new project has been successfully created, a pop up will appear “Data has been saved! Your data has been submitted. Please wait if the data has not appeard”.

Image 1.25 Notification

1.5.2 List Service

If you have been successfully create a project, you can see the information of project service limit. The service limit are usage status Instance, Storage, Object Storage and Network.

• On project list page, click the project name that you want to see it service limit information. For example, click LMD Project

Image 1.26 Project List

• The project detail will be appear, and then click List Service button

Image 1.27 Project Page

• The information of service limit of the project will be display

Image 1.28 Service Limit Page

Image 1.29 Service Limit Page

1.5.3 Delete Project

If you want to delete existing project data in the Cloudeka application, you must delete all existing services first. Please follow the steps below.

• On the main page there is a list of projects stored in the Cloudeka application. Select the project name to delete.

Image 1.30 List Project

• Project details will appear, then click the Settings Project button

Image 1.31 Project Page

• Click the Delete Project button.

Image 1.32 Setting Project Page

• Select the Delete Project button to continue the process of deleting the project or the Cancel button if you want to cancel the process of deleting the project.

Image 1.33 Confirm Delete

• A warning will appear regarding the deletion of project data, if you are sure and know all the consequences, please type the name of the project to be deleted in the column provided: type [Project Name], example [“Test Project”], then click the button “I understand the consequences, delete this repository”.

Image 1.34 Warning

• Deleted data will no longer appear on the main page.

Image 1.35 Project Page

1.6 Profile Settings

This menu is used to manage your profile, such as changing password or changing profile.

1.6.1 Changes profile settings

• On the top right side of the main page, click your name, then select the My Profile menu

Image 1.36 Project Page

• The My Account Settings page will appear. On this page there are 2 button options, namely Change Password and Edit Profile. If you want to change the password, then click the Change Password.

Image 1.37 My Account Setting Page

• Complete the Change Password form, namely

Table 1.6 Form Change Password

Column	Description
Old password	Your current password
New password	Your new password, Consist of a minimum of 8 characters using a combination of uppercase, lowercase, numbers & symbols. It is made for the security of customer data. If the password created does not match the existing provisions, a warning will appear, for example: must include the symbol
Confirm new password	Re-type your new password

Then click the Update button if you want to continue changing the Password or click the Cancel button if you don’t want to change the password.

Image 1.38 Form Change Password

• You can already use the new password.

• If you want to edit the data, click the Edit Profile button.

Image 1.39 My Account Setting Page

• Then fill in the data you want to change such as

Table 1.7 Form Edit Profile

Column	Description
Full Namme	Customer full name
Phone Number	Customer phone number
Address	Customer address
Email	Customer email, this email cannot be changed

When finished, click the Update Profile button to save the data or cancel if you want to cancel the data changes.

Image 1.40 Form Edit Profile

• The updated data will appear on the My Account Settings page.

1.7 Organization

The Organization menu is the root node in the Cloudeka resource hierarchy and is the super node in the project hierarchy.

1.7.1 Managed Role Organization

This menu is used to grant/set user permission to do task in Cloudeka application. This helps the organization assign/deploy tasks to the right people. There are basically 2 roles on Cloudeka, namely:

• Owner : can view and change all features.
• Member : default role for each organization, this role only allows you to see all features.

1.7.1.1 Create New Role

Allows you to create custom roles that help you determine the principle with the lowest privilege, it helps ensure that your principles only have the permissions they need. To create a New Role, click the Organization menu then select the Manage Role menu.

Image 1.41 List Project Page

• On the Manage Role page, click the Create New Role button.

Image 1.42 Manage Role Page

• Fill in the form Create Role there are:

Table 1.8 Form Create Role

Column	Description
Role Name	Role name that will be create
Description	Role description, ex: admin member
Privileges	To determine the service permission to be given to the user assigned the role

On privileges, there are also the following field:

Table 1.9 Privileges

Column	Description
Access	To determine what services will be granted access
Permission	To determine whether or not permission is granted for the service
Editor	If you tick in the editor field, then it gives access to full access
Viewer	If you tick in the viewer field, then it gives access to read only

If you have finished filling out the form, click the Save Role button to save or cancel if you don’t want to create a role.

Image 1.43 Form Create Role

• The new role will appear on the Manage Roles page.

Image 1.44 Manage Role Page

1.7.1.2 Edit Role

If you want to change the Role data, on the Manage Role page there is an Action column, click the Edit button.

Gambar 1.45 Manage Role Page

• Change the data as you need, there are:

Table 1.10 Form Edit Role

Column	Description
Role Name	Role name that will be create
Description	Role description, ex: admin member
Privilage	To determine the service permission to be given to the user assigned the role

Then click the Save Role button to save the changed data or click cancel if you don’t want to change the data.

Image 1.46 Form Edit Role

• After that it will return to the Manage Role page.

Gambar 1.47 Manage Role Page

1.7.1.3 Delete Role

If you want to delete a Role on a Manage Role page that contains an Action column, click the Delete button.

Image 1.48 Manage Role Page

• A warning will appear, if you really want to delete click the Delete button, if you don’t want to delete click the Cancel button.

Image 1.49 Warning Delete Role

• A pop up will appear “Data has been deleted!. Role data has been deleted”.

Image 1.50 Delete Data Information

• When finished deleting will Return to page Manage Role.

Image 1.51 Manage Role Page

1.7.2 Setting Organization

This menu is used to manage organizational data that is already stored in the Cloudeka application.

1.7.2.1 Edit Organization

The following are the steps if a customer wants to make changes to organizational data.

• Click the Organization menu then select Setting Organization.

Image 1.52 List Project Page

• On the Setting Organization page there is User Organization information, namely

Table 1.11 Setting Organization Page

Column	Description
Name	User name in Organization
Project	Project name in Organization
Role	Role of user
User Status	Status of the user is it verified or not
Status	Status of the user is it active or inactive
Created Date	User creation time
Action	To perform an action on a user, such as edit or delete user

• Then click the Edit Organization button.

Image 1.53 Setting Organization Page

• Fill in the data to be changed on the Edit Organization form namely

Table 1.12 Form Edit Organization

Column	Description
Details	Description of Organization
Address	Organization address
Phone Number	Organization phone number
NPWP Number	Organization Taxpayer Identification Number, but the NPWP number cannot be changed

Then click the Update button if you want to save the data changes or click the Cancel button to return to the Setting Organization page without saving.

Image 1.54 Form Edit Organization

• If the data is successfully saved, a pop up will appear “Data has been saved! Your data has been submitted. Please wait if the data has not appeard”.

Image 1.55 Data Has Been Saved

1.7.2.2 Add New User Organization

This menu is used to create new users in the organization.

• Click the Organization menu then select Setting Organization.

Image 1.56 List Project Page

• On the Setting Organization page, click the Add New User button.

Image 1.57 Setting Organization Page

• Fill in the Add New User form, namely

Table 1.13 Add New User Form

Column	Description
User Name	Name of user.
Email	Email address of user.
Phone Number	Phone number of user.
Select Project	To determine which project will be assigned to the user.
Select Role	To determine the role member.

After that click the Add button to save the new member data or click the Cancel button if you don’t want to create new data.

Image 1.58 Add New User Form

• If the data is successfully saved, a pop up will appear “Data has been saved! Your data has been submitted”.

Image 1.59 Data Has Been Saved

• Then you will be asked to create a new password.

Table 1.14 Form Create Password

Column	Description
Password	Consist of a minimum of 8 characters using a combination of uppercase, lowercase, numbers & symbols. It is made for the security of customer data. If the password created does not match the requirements, a warning will appear, for example: must include the symbol.
Confirm New Password	Re-type your new password

• Click the Create Password button to save the new password.

Image 1.60 Form Create Password

• If the new password is successfully saved, a pop up will appear “Success. New password has been created”

Image 1.61 New Password Has Been Created

• After that, the new member data will appear on the Setting Organization page.

Image 1.62 Setting Organization Page

1.7.2.3 Edit User Organization

Edit User Organization is used to change user data in the organization. Here are the steps.

• Click the Organization menu then select Setting Organization.

Image 1.63 List Project Page

• In the Action column, click More, then select Edit.

Image 1.64 Setting Organization Page

• Fill in the Edit Member form, namely:

Table 1.15 Form Edit Member

Column	Description
Member Name	Name of user.
Email	Email address of the user.
Phone Number	Phone number of the user
Select Project	To determine which project will be assigned to the user.
Select Role	To determine the role user.

Then click the Save button to save the changed data or Cancel if you don’t want to save the data.

Image 1.65 Form Edit User

• If the data is successfully saved, a pop up will appear “Data has been saved! Your data has been submitted. Please wait if the data has not appeared”.

Image 1.66 Data Has Been Saved

1.7.2.4 Delete User Organization

Delete User Organization is used to delete user data in the organization. Here are the steps.

• Click the Organization menu then select Setting Organization.

Image 1.67 List Project Page

• In the Action column, click More, then select Delete.

Image 1.68 Setting Organization Page

• Click the Yes button to delete member data or click the Cancel button if you don’t want to delete member data.

Image 1.69 Warning Delete

1.8 Check Audit Log

This menu is used to view all Cloudeka application user log activities.

• Click the Organization menu then select Audit Log.

Image 1.70 List Project Page

• On the Activity page, all user activities will appear.

Table 1.16 User Activity

Column	Description
Event	The main activity of the user contains login, create, delete, etc
IP address	The IP address of the activity
Project	The name of the project used
Date	The date the activity was carried out

Image 1.71 Activity Page

1.8.1 Download Audit Log

Users can also download activity logs on the Cloudeka application. Here are the steps.

• Click the Download button

Image 1.72 Activity Page

• Select the data to be downloaded, by clicking the Select Project column and the Days column.

Image 1.73 Filter Download Audit - Select Project

• Select all or one of the available projects in the Select Project column

Image 1.74 Filter Download Audit - Select Project

• Select the desired number of days, whether 1 day, 7 days, 20 days, or 30 days.

Image 1.75 Filter Download Audit - Days

• If both columns have been selected, click the Download button to download the data or Cancel if you cancel downloading the data.

Image 1.76 Filter Download Audit - Days

• The downloaded data will be saved in your Computer in Ms.Excel format. Click the data, then the downloaded data will appear.
• The data displayed is Time, ID, Action, Actor IP, Resource, Organization, Project and Metadata.

Image 1.77 Filter Download Audit - Download

Image 1.78 Ms. Excel

1.9 Check Billing

This billing page allows you to view the cost of using Cloudeka Cloud. This report page displays a chart plotting usage costs for all projects.

• On the Cloudeka main page click the Billing menu

Image 1.79 List Project Page

• On the Billing page, there are four tabs

Table 1.17 Billing Type

Column	Description
Daily Cost Estimated	Users can view daily cost estimate information for all projects or only view specific project estimates.
Monthly Cost	Users can view cost info according to List project, Project Type and Monthly Cost.
Invoice	Users can only view or download invoices for projects with Prepaid (pre-paid) status or invoices with Postpaid (post-paid)
Summary Monthly	Users can view detailed status of cost info and download invoices for all projects

Image 1.80 Billing Page

• On the Daily Cost Estimated tab, used to see the estimated cost per day that has been used by each project in the organization.

Image 1.81 Billing Page-Daily Cost Estimated

Tabel 1.18 Table Daily Cost Estimated

Column	Description
Date	Transaction history date when the project uses the service.
Project	Name of project.
Service	The name of the service used in the project.
Status	The state of the service used.
Charge	Service charge status used by the project.
Bill Estimate	Estimated cost estimates used in the services used.
Action	In this column there is a Detail button, if you click Details it displays the details of the service used: - Service Name, the name of the service used by the project. - Specification, the specification of the device used by the project. - Price, the price set for the service used by the project. - Billing Type, the type of payment used by the organization. - Created At, displays the date and time when the service was used by the project. - Deleted At, displays the date and time when the service is no longer used by the project. - Status, displays the state of the service used. - Usage, displays the total service usage used by the project. - Billed Estimated, the estimated cost used by the project.

• On the Monthly Cost tab, users can see a detailed summary of the use of all services by pressing the See Summarry All Services button.

Image 1.82 Billing-Monthly Cost Page

Image 1.83 Monthly Cost Detail Page

Table 1.19 Billing Type

Pay per Use

Fixed

- Cost by percentage (%) availability of hourly instances used by project type Prepaid and instance per day used by project type Postpaid Usage Based - Suppose the instance is used for 10 minutes in 1 hour, then the customer will be charged the full 1 hour based on the Pay per user price - If the total houre in 1 (one) running month are more than 700 hours, then the fee will be based on the monthly price

- Service fee category with fixed payment with special contract with Lintasarta

• On the Invoice tab, users can press the Details button to view invoice details and press the Download button to download the invoice.

Image 1.84 Billing-Invoice-Prepaid Page

Image 1.85 Billing Page-Invoice-Postpaid

Image 1.86 Detail-Invoice-Postpaid Page

Image 1.87 Invoice File

• On the Summary Monthly tab, users can press the Details button to view invoice details and press the Download button to download the invoice.

Image 1.88 Billing-Summary Monthly Page

Image 1.89 Billing Page- Summary Monthly Detail Page

Image 1.90 Invoice File - Summary Monthly

1.10 Billing

This menu allows you to view remaining balance, transaction history, top-up history, payment details, and make bill payments.

• On the main page, click the Balance menu

Image 1.91 List Project

• Information contained on the Balance page.

Image 1.92 Balance Page

Table 1.20 Billing Page

Column	Description
Balance	User can see the balance
Detail Payment	User can see Organization, Total Project, Project, Email
Outstanding	User can see Project Name, Payment Method, and Outstanding Amount payment fee to be paid
Choose Payment	Users can choose to make payment transactions using ATM or VA via Credit Card/Bank BNI/Bank Mandiri/Bank Maybank/Bank Permata

1.10.1 Billing Payment

• On the Balance Menu page, at the bottom there is a Choose Payment, to be able to make a payment click Project Name.

Image 1.93 Billing Payment (a)

• After you choose which project you want to pay for, the total that must be paid will appear.

Image 1.94 Billing Payment (b)

• Then select the payment method in Choose Payment, then click Continue Payment.

Image 1.95 Billing Payment (c)

• A payment page will appear, click Proceed Payment to continue the process and display the Virtual Account number.

Image 1.96 Billing Payment (d)

• At the top, you can see the Virtual Account Number, payment steps, and the expiry date of the VA. Make payment according to the steps shown on your screen. Then click Back to Merchant.

Image 1.97 Billing Payment (e)

• Show Payment Status by displaying Success Payment status

Image 1.98 Billing Payment (f)

• Your payment will be entered in Invoice in the Billing menu, click Download to print the payment invoice.

Image 1.99 Billing Payment (g)

Image 1.100 Billing Payment (h)

1.11 Broadcast

This menu is use to view broadcast messages sent by Administrator, containing information related to the Cloudeka Service Portal related to users.

• Click the Broadcast tab to view the recent broadcast messages.

Image 1.101 Project List

• There will appear the broadcast messages, it’s at the top of the list. Then, click the broadcast message you want to see.

Image 1.102 Broadcast List

• The detail of the broadcast message will be displayed, click the Back button to redirect to the previous page

Image 1.103 Broadcast Content

1.12 Voucher

On the Cloudeka Portal Service, the voucher menu is in the Organization menu. Currently, there are two types of Vouchers available, including the following:
a. Vouchers Trial for an explanation of Trial Vouchers can be read in sub-chapter 1.12.1 Voucher Trial.
b. Vouchers Credit for explanation of Credit Vouchers can be read in sub-chapter 1.12.2 Voucher Credit.

1.12.1 Voucher Trial

This menu is used to view the trial voucher used by the project. There are several things that an Admin User should know about vouchers:

a. Admin User can receive a reminder email from info@cloudeka.id if the trial voucher expires.
b. Admin Users can combine several trial vouchers to be able to try the Cloudeka Portal Service.
c. If the trial voucher has expired, it will be automatically deleted from the voucher page, so Cloudeka Portal Services that use a trial voucher cannot be used.
d. The credit voucher that has been claimed displays the following data:

Image 1.104 Voucher Trial

1. Voucher Name is the label given to the voucher to identify the voucher.
2. Voucher Code is a unique code used to identify the voucher.
3. Limit Service is a service limit for service instances, vCPU, Memory, Root Disk, Data Disk, Data Disk Size, Object Storage, Object Storage Size, Snapshot, Snapshot Size, VPC, Floating IP, and Load balancer that can be used.
4. Project Name is the project name that uses a trial voucher.
5. Validity Period is the period of time in which the voucher can be used.

You can claim a Trial Voucher by following these steps:

• Click the Organization menu then select Voucher Trial.

Image 1.105 Claim Voucher Trial (a)

• Enter the Voucher code that was given to you then click Claim.

Image 1.106 Claim Voucher Trial (b)

• The Select Project pop-up appears, select the project that will use the voucher then click Save.

Image 1.107 Claim Voucher Trial (c)

• Voucher has been successfully claimed! that the voucher has been successfully claimed and can be used by the My First Project with Prepaid project.

Image 1.108 Claim Voucher Trial (d)

• The voucher can already be used. You can see the voucher that has been claimed. You have a service Instance, vCPU, Memory, Root Disk Size, and VPC.

Image 1.109 Claim Voucher Trial (e)

1.12.2 Voucher Credit

This menu is used to view the Credit Voucher used by the project and claim the voucher if you have a Credit Voucher code. The credit voucher that has been claimed displays the following data:

Image 1.110 Voucher Credit

1. Voucher Name, the name of the project voucher used.

2. Voucher Code, is a unique code that is used to identify the credit voucher.

3. Data Project, there are several:

4. Validity Period is the validity period of the voucher made.

If you have a Credit Voucher code, you can claim a Credit Voucher by following these steps:

• Click the Organization menu then select Voucher Credit.

Image 1.111 Claim Voucher Credit (a)

• Enter the Voucher code that you gave, then click Claim.

Image 1.112 Claim Voucher Credit (b)

• The Select Project pop-up appears, select the project that will use the voucher then click Save.

Image 1.113 Claim Voucher Credit (c)

• The notification Voucher has been successfully claimed! that the voucher can be used by the Tech Writer project.

Image 1.114 Claim Voucher Credit (d)