Skip to main content

Connect to VM Instance

This document describe how to connect to a vm instance. you can access it securely from your computer using Remote Desktop Protocol (RDP) for Windows Server instance or Secure Shell (SSH) for Linux instance or Cloudeka portal, here’s how to access it.

Prerequisites Connect to VM Instance

Before you connect, make sure the following prerequisites are met:

  • Your vm instance has a Public IP/Floating IP, if you want access from public.

  • Your Cloudeka Firewall rule allows TCP inbound traffic from your client’s public IP address to your instance using port 3389 for Remote Desktop Protocol (RDP) & port 22 for Secure Shell (SSH).

Connect to VM Instance via Cloudeka Portal

This menu explains how to connect to the virtual machine using Cloudeka Console. Access to the console in the following way, on the Instance page in the Action column, click More then select Access Console.

Instance Page - Access Console

  • Customers will be directed to the following page.

Login VM Page

Connect to Windows VM Instance via RDP (Remote Desktop)

This menu describes how to connect to a Windows Virtual Machine Instance by using RDP. Access to RDP in the following way.

  • On your computer, open the Remote Desktop Connection application or you can use a third party tool such as mRemoteNG or another tool.

Remote Desktop Connection

  • Type the Public IP Address of the VM you want to remote/access, then click Connect.

Remote Desktop Connection - Connect

  • Fill in your VM credential, then click ok.

Credential Form

  • A certificate will appear for connection verification, click Yes.

Security Certificate

  • Now you can access your VM.

VM Page

Connect to Linux VM Instance via SSH

If you are using Windows, you will have to use a third party tool. The following instructions show how to connect to a Linux VM using PuTTY.

  • Open PuTTY on your computer.


  • In the Host Name field, enter the Public IP Address of the VM you want to connect to, as well as the port number if you are using your VM’s custom port, then click Open.

PuTTY Configuration

  • If this is your first time using PuTTY to login to your VM with SSH, there is a warning similar to the following, click Accept.

PuTTY Security Alert

  • After you receive the warning, the terminal asks for your username and password. Type in your Username and Password, then press Enter.


Connect to Linux VM Instance Using SSH Key

If you using Windows, you must use a third-party tools. The following instructions show how to connect to Linux VM using PuTTY with SSH key.

  • Open PuTTY on your computer.


  • In the Host Name field, enter the Public IP Address of the VM that you want to connect, also the port number.

PuTTY Configuration - Host and Port

  • In the category list, Expand SSH and click Auth.

PuTTY Configuration - SSH

  • Click Browser, choose private key that you saved before. Then click Open.

PuTTY Configuration - Browse

PuTTY Configuration - Private

  • After that, click open to connect to your VM Instance.

PuTTY Configuration - Open

  • It will be open the login session to your VM.

Login VM

  • Try login with user root and enter your passphrase key.

Login VM - Type User Root and Passphrase

  • If there is a notification “Please login as the user “centos” rather than the user “root””, so you only can login using “centos” user.

Login VM - Login User

  • Please try login using “centos” user, now you can login to your VM instance.

Login VM Instance